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Your gift voucher will remain valid for one year from the purchase date.
Gift vouchers cannot be converted into cash, returned or exchanged.
A Pomax gift voucher may only be redeemed in Pomax by Estelle (Knokke) and at the Pomax online store.
How do you redeem your voucher online?
At the checkout stage, enter the 13-digit code, and below it, enter the 3-digit web code.
On gift vouchers issued by the online store, you will find the 13-digit EAN code and the 3-digit web code at the bottom of the PDF file.
On printed gift vouchers issued by a Pomax shop, you will find the 13-digit EAN code on the voucher and the 3-digit web code on the till receipt.
If you still have any queries, feel free to contact our customer service.